(Following Décret N° 2014-138 of 17 February 2014 applicable of 1st April 2014)
I - GENERAL CONDITIONS
1- Conditions of admission and permission to stay
Permission to enter, to occupy an emplacement or to stay on a campsite can only be given by the campsite manager or his representative. The manager is responsible for the good upkeep of the campsite and to ensure that the present rules are respected. Staying on the campsite implies full acceptance of all the present rules and the engagement to comply with them. Domicile (or permanent residence) cannot be elected on the campsite.
2- Police formalities
Unaccompanied minors can only be admitted with written permission from their parents. On arrival, in application of article R611-35 of the Code of Immigration and Right of Asylum, all clients of foreign nationality are required to complete a police index card with the following information:
1: Name and first names
2: Date and place of birth
2: Date and place of birth
4. Permanent address
Children under the age of 15 can be included on one of their parent's cards.
All units of accommodation and camping equipment must be set up within the emplacement indicated and according to the directives of the campsite manager or his representative.
From the 1st of to the 30th of June and from the 1st of September to the 31st of October: from 9H30 to 12H00 and from 15H00 to 19 H00.
July and august: From 9H00 to 20H00 without interruption.
Information on the campsite services, restaurants and shops, sports facilities, tourist attractions and useful addresses in the surrounding area can be found in the Reception.
Customer satisfaction and complaints are also dealt with at the Reception desk.
The present rules are displayed at the entrance of the Campsite and in the Reception office. A copy is available upon request.
Officially-rated Campsites will display their star-rating, their 'Tourism' or 'Leisure' status, and the number of pitches assigned to each category.
Tariffs of all the services on offer are on display the Reception, according to the conditions fixed by the Ministry of Consumer Affairs.
6- Departure information
Please inform the Reception of your intended departure on the previous day. Customers intending to leave before the Reception opens are required to pay for their stay on the day before they leave.
7- Noise and silence
Please avoid any noise or discussion which may disturb your neighbors. Audio equipment and power-tools must be adjusted accordingly.
Please close car doors and boots as quietly as possible.
Dogs and other animals must be kept on a leash and under constant supervision. They must not be left locked-up or alone on the campsite in the absence of their owners, who are considered civilly responsible for them.
The management is responsible for the tranquility of customers, and fixes the times when silence must be total.
Visitors may only enter the campsite after permission has been given by the management, and are admitted under the responsibility of the clients who receive them.
Customers may meet their visitors at the Reception. Visitors may use the services and facilities of the campsite. However, they may be required to pay a fee for the use of these facilities: the tariff is displayed at the entrance of the campsite and at the Reception.
Visitors' vehicles are prohibited inside the campsite.
9- Circulation and parking
Restricted speed-limits of 10 KM/H apply to all vehicles inside the campsite.
Traffic is permitted from the 1st of April to the 30th of June and from the 1st of September to the 31st of October, from 8H00 to 21H30 and in July and August from 7H30 to 22H30.
Residents' vehicles only are allowed. Parking is strictly forbidden on the emplacements, unless a parking space has been attributed for this purpose. Please make sure that parked vehicles do not hinder circulation within the campsite, or prevent new arrivals from setting-up camp.
10- Aspect and appearance of the facilities
Please refrain from any action which may detract from the cleanliness, hygiene and aspect of the facilities, especially in the toilet blocks.
Please use the installations provided for the disposal of waste-water, as it is forbidden to let it run directly onto the ground or into the gutters.
Household rubbish and waste of all types must be disposed of in the bins provided.
Clothes-washing and dish-washing is forbidden outside the sinks provided for these purposes.
Washing should be hung out to dry in the central drying area, if there is one. However, there is a tolerance for washing to be discreetly hung out to dry until 10am near to your accommodation, providing that it does not disturb your neighbors. It must be hung on a proper dryer, and not on lines strung up between the trees.
Please respect the plants, trees and flowers. Do not nail into trees, cut any branches or pick the flowers. Digging is prohibited and it is forbidden to plant anything or to delimit an emplacement by any personal means.
All damage to the campsite's property will be charged to the perpetrator.
All clients undertake to maintain the emplacements in the condition they found them on arrival.
a) Fire prevention
Charcoal barbecues and open fires are strictly forbidden. All cooking equipment must be kept in good working order and must not be used in dangerous conditions.
All fires must be reported immediately to the management. Please use the fire-extinguishers if necessary.
A first-aid kit is available at the Reception.
The management is only responsible for objects on deposit at the Reception, and for the general surveillance of the campsite. Customers are responsible for their own belongings and accommodation, and must take every precaution to safeguard their own possessions. Please report the presence of any suspicious persons.
No violent or noisy games may be organized near to the installations.
Indoor communal areas may not be used for rough games.
Children are the entire responsibility of their parents, and must be kept under permanent supervision
13- Caravan storage
Unoccupied caravans may be stored with prior agreement of the management, and on a place indicated by them. There may be a charge for this facility.
14- In cases of infringement of the present rules
Residents who disturb the comfort of other customers, or who do not respect the present rules, may be ordered by the management to cease all trouble, either verbally or in writing, should it be deemed necessary.
In cases of serious or repetitive infringement, and after warning as above, the management may cancel the contract.
In case of criminal infraction, the management may call the police.
II. SPECIAL CONDITIONS
AnimalsThe dogs being part of the 1st and 2nd categories are prohibited inside the campsite.
Some animals weighting less that 10 kg can be authorized in some rentals with previous agreement of the camping. Thanks to pets owners to watch for feces.
The dogs must be kept permanently at leash.
Camping AccessFor general safety reasons, any visitor that will not introduce himself at reception before entering the campsite will be automatically expel. Campers and tenants wishing to have visits must take care of the application of this important point.
The persons being drunk or having used illicit substances will not be allowed at the campsite.
The reception of groups of 6 or more is subject to prior authorization of the campsite.
Noise and silence
Silence must be total between 10:00 PM to 7:00 AM.
Only household waste is accepted. Waste "non-household" types (eg bedding, cardboard boxes, green waste, ...) are to be submitted directly to the dump.
An information leaflet is given systematically by the campsite for new customers wishing to rent a residential pitch for a year, prior to signing of the lease contract. The new customer attests of having read and understood.
MiscellaneousIt is strictly forbidden to wash cars or other materials on parking lots, driveways or pitches. The use of washing line is forbidden as too dangerous.
The speed limit of the vehicles inside the camping is strictly limited at 10 Km/h maximum.
The team of the campsite Les Peupliers in Gironde will be delighted to welcome you for your holidays in the south west of France.